24/7 Unlimited White Glove Support
When we create your system, you are in great hands even after we finish the installation. Our business has solely grown on referrals for creating, and most importantly, supporting the systems that we create. We provide you with with the finest in support when needed, and we have curated a support model that allows us to remotely manage and optimize your system while you sleep! We are available 24/7, and are always willing to help out! We push out remote software updates, additional features, and provide proactive support all while you sleep, free of charge! It is #theRadiantway
Game Changing Two-Year Warranty
Your investment is safe with us- all of our systems are not only designed with redundancy and reliability at their core, but our systems are backed by our comprehensive two year parts and labor warranty. This warranty covers every piece of your system that we installed for two years. Any service calls and remote support are free of charge for the duration of our warranty. With our support model, if our systems were not bulletproof, we could never be in business!
Innovative Remote Management
Remote Management is at the core of all of our systems. We use our Remote Management systems to give you our latest features and update your software. Our systems are designed so that we can also proactively monitor all of your Smart Home devices, and provide quick and non-invasive support remotely. Sometimes, certain devices like Apple TVs or DirecTV boxes can freeze up, so we designed our systems to detect if any device goes offline, and take the necessary actions in order to revive the device. If not, we will be alerted and will manually intervene, no truck roll needed.